Errors
In case of an error order item moves to Error status. Order item has 'orderItemStatusText' which contains user friendly error text and 'errorCode' that can help developer react to error properly.
Error code consist of 6 digits and built by next schema:
| Digits | Description |
|---|---|
| x----- | Error type 1 - Error during execution 2 - Validation error 3 - Validation warning 4 - Validation info |
| -xx--- | Partner code 11 - Shared 12 - SBB 13 - Nova 14 - Shopify 15 - Tomas 16 - E-Liberty |
| ---x-- | Service type |
| ----xx | Error identifier |
Errors¶
| Code | Message |
|---|---|
| 111101 | Not supported product supplier |
| 111102 | Error during fulfillment |
| 111501 | Error during updating an order |
| 111201 | Error during pre-fulfillment |
| 111202 | Offer bundle expired and cannot be automatically updated |
| 111701 | Error during cancelation |
| 112101 | There was an error in getting of sbb tickets process |
| 112702 | Error during cancelation of the SBB ticket |
| 113101 | There was an error in getting of nova tickets process |
| 113102 | Error during Nova fulfillment of the order-item |
| 114101 | There was an error in placement Shopify order |
| 114102 | Error during Shopify fulfillment of the order-item |
| 115101 | There was an error in getting of Tomas tickets process |
| 115102 | Tomas session is expired |
| 116101 | Error during fulfillment of the order-item |
| 116201 | Error during pre-fulfillment of the order-item |
| 112201 | Error during pre-fulfillment of the order-item |
| 115201 | Error during pre-fulfillment of the order-item |
| 114201 | Error during pre-fulfillment of the order-item |
| 114202 | Error during pre-fulfillment of the order-item |
| 216201 | Select an offer for the order item |
| 212201 | Select an offer for the order item |
| 212202 | Traveler id is not unique |
| 215201 | Select an offer for the order item |
| 215202 | There are no offers for ordered items |
| 211301 | There is no shipping to the provided country |
| 211302 | There is no shipping method for selected order items |
| 212401 | SBB item fields validation |
| 212402 | SBB traveler fields validation |
| 211501 | Partner consumed services doesn't contain required service |
| 211502 | Price list for product cannot be empty |
| 211503 | Some additional properties were removed |
| 214501 | No price configured for the following product-traveler age combination |
| 211501 | This item cannot be ordered due to incorrect or missing data |
| 211502 | Product can be ordered with offer only |
| 211503 | Selected offer not found |
| 211504 | The offer bundle has already been used on another order item. Order item with same offer bundle cannot be saved |
| 211505 | Selected offer expired |
| 211506 | Travelers count must be equal to number of travelers defined |
| 211507 | Travelers of order item should correspond to travelers of the offer |
| 211305 | Order status in not applicable |
| 211306 | No product variant matching the specified options could be found |
| 211307 | This action for selected product is not supported |
| 211601 | Your order cannot be deleted. (order not in state to delete) |
| 211308 | Your order cannot be deleted. (order not in state to delete) |
| 211309 | The payment process of your order cannot be initialized. Please update the current order or create a new one. (Order not in state to init payment) |
| 216202 | Error during reservation of the order-item |
| 212203 | Error during reservation of the order-item |
| 215203 | Error during reservation of the order-item |
| 216203 | Price of the offer is different from Amount of the order-item |
| 212204 | Price of the offer is different from Amount of the order-item |
| 216204 | The field is required |
| 211311 | The field is required |
| 211508 | Travelers list cannot be empty |
| 211602 | Selected offer expired |
| 211603 | Your order cannot be processed any further. Please create a new order. (order not in correct state to move it) |
| 211604 | InitPaymentDataRequest wasn't valid |
| 211605 | Error while processing payment |
| 211606 | An error occurred while processing the order. If it occurs repeatedly, please contact support |
| 211607 | Order is not in state to be canceled |
| 211310 | This string is not allowed |
| 211312 | The field must be less than 'limit value' |
| 211313 | The field must be more than 'limit value' |
| 211314 | Selected offer expired |
| 311501 | Travelers cannot be added |
| 311301 | Payment was already initialized |
| 311303 | Select an offer for the order item |
| 311601 | Term with code wasn't accepted by user |
| 411501 | Order item number duplicate. Order item number was replaced with another one |
| 411502 | Order item number has wrong format. Order item number was replaced with another one |
Last update:
May 31, 2022 10:14:31